Recruiter

Recruiter / HR Officer

Astria Learning is a fast-growing education-technology company on a mission to make high-quality learning accessible. We are looking for a capable, people-first Recruiter / HR Officer to join our team and serve as a trusted local HR partner. In this role, you will own the full hiring cycle while also supporting the broader employee experience — from onboarding through offboarding — ensuring our people operations run smoothly, compliantly, and with genuine care.

This role reports to the Global Operations Manager and Regional Director/Manager.

---

Recruitment & talent acquisition

• Manage end-to-end hiring: job postings, CV screening, shortlisting, interviews, reference checks, and offer letters.
• Build and maintain a proactive talent pipeline to support continuous team growth.
• Partner with hiring managers to clarify staffing needs, shape candidate personas, and write compelling job descriptions.
• Provide local market and candidate insights to inform sourcing strategies.

Employee relations & support

• Serve as the primary local HR point of contact for employees and managers on matters relating to policies, employment contracts, probation, performance reviews, workplace conduct, and documentation.
• Maintain regular touchpoints with employees to foster a positive culture and identify engagement or retention risks early.
• Handle employee inquiries and assist with conflict resolution; gather facts for relations cases and escalate serious matters appropriately.
• Support disciplinary procedures locally — preparing and maintaining documentation for warnings, performance improvement plans, investigation meetings, and terminations.

Onboarding & offboarding

• Coordinate onboarding for new hires, including documentation collection, HR orientation, and liaison with IT and Operations for a seamless first-day experience.
• Manage local offboarding for resignations, non-renewals, and terminations — covering resignation documentation, leave reconciliation, asset returns, system-access removals, and exit interviews.

HR administration & compliance

• Process and monitor employee leave requests through the HR platform; review eligibility, manage the HR approval stage, and flag attendance concerns.
• Track probation completions, performance review cycles, contract renewals, and promotion timelines, ensuring managers meet deadlines.
• Maintain accurate, complete employee files and HR databases, including ATS records and all personnel documentation (contracts, salary changes, disciplinary records).
• Ensure all recruitment and HR practices comply with local labor laws, statutory obligations, and internal company policies.

Reporting & communications

• Prepare and share regular HR reports covering headcount, new hires, exits, leave activity, attendance, performance concerns, and employee grievances.
• Support the communication of HR updates and initiatives to local employees.

---

What we're looking for

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience: At least 2 years of HR generalist experience — as a Recruiter, Talent Acquisition Specialist, or HR Generalist — within the relevant country or market.
• Technical proficiency: Hands-on experience with Applicant Tracking Systems (ATS), HRIS platforms, leave-management systems, and modern sourcing tools such as LinkedIn Recruiter.
• Legal knowledge: Solid understanding of local employment laws, labor regulations, and standard HR practices in the assigned location.
• Communication: Clear and professional verbal and written communication skills; able to represent Astria Learning's employer brand with confidence.
• Interpersonal skills: Demonstrated ability to build trust with candidates, employees, and cross-functional stakeholders.
• Organization: Strong time-management skills and the ability to track multiple priorities and deadlines simultaneously.
• Integrity: High level of discretion and professionalism when handling confidential employee information.

---

• Experience working in a multi-country or remote-first organization.
• Background in EdTech, Online Program Management, higher education, BPO, technology, or shared services.
• Experience recruiting for Admissions, Student Success, customer-facing, telesales, or other high-volume operational roles.
• A relevant HR certification or professional training (e.g., SHRM, CIPD, or equivalent).